I'm experiencing this problem too, and I found out that this embarrassing piece of low level software engineering creates a new folder - I guess - on every update.
You can find out this detail aswell by checking the folder where the client's folder ("EA Desktop" folder) is stored on your hard disk. In the same folder you should see the second folder I mentioned before, named "outdatedEADesktop", or something like.
According to my personal experience, you're having this problem because you selected a different folder to install your games. Probably, you chose a custom folder inside the "EA Desktop" one. In my case, I selected ../EA Desktop/games.
So... what's happening on every update?
- The client creates a copy of your current "EA Desktop" folder and renames it as "outdatedEADesktop"
- Creates the "EA Desktop" folder once more and copies the "vanilla" folders and files from "outdatedEADesktop" to the new "EA Desktop"
- Your custom games installation folder (at this point should be ../outdatedEADesktop/games in my case) is not copied through this software logic, because is not a "vanilla" folder, but a custom one
- Result: The games installation folder was forcibly moved from a folder to another one, so the client is not able anymore to detect the correct installation of your games 🙂
Obviously, is not your fault. We should be able, as users, to select another games installation folder, if we want to.
Until this problem is resolved from the software's developers, you have two ways to deal with this:
- Detele your current "EA Desktop" folder and rename the newly created folder from "outdatedEADesktop" to "EA Desktop" (not recommended, because you should do this every single time, and you would lose all updates)
- Select another games installation folder, out of the "EA Desktop" client's folder (an irritating choice if you are a precise user just like me, but I recommend this one)
I hope I've helped you.
