Forum Discussion
Hey everyone,
A general statement like "I can't launch any games" doesn’t really give us enough to go on. To get help from the community or from us, we’ll need a bit more detail.
Is there an error message? Or can you describe what’s happening when you try to launch the game? The more info you can provide, the better we can assist you!
- madaraDuchiha129 months agoNew Novice
I launch ea fc25 through the EA app. Since the past 2 days the game is not working. When you try to access the game( like you normally do, through EA app), first there's a pop up asking permission(for something like admin privileges). When you proceed, it appears as if the game would run for a while, but a box pops up, asking your email id and password ( for logging in fc25 standard version edition), when you proceed further, an error appears stating - (computer not connected to the internet, and they ask you to check your connections, even when you're already connected with the internet). This is what I'm facing.
- EA_Leeuw9 months ago
Community Manager
Alright, madaraDuchiha12. And are you certain you own the game via the EA app and not another launcher like Steam or Epic for example, or even through EA Play via Xbox?
- madaraDuchiha129 months agoNew Novice
I LOGIN through xbox icon on Ea App. I bought the game from right here( the loyalty edition)
- EuroStar440e529 months agoSeasoned Newcomer
so i start nfs unbound as i always do by steam or ea app and it pop up preparing the game as usulal but after the loading bar i get back ea desktop and the game doest start i even tryed to start it bf4 and the same appened. i also tryed to star my games from my second pc but again same problem please try to fix it because i paid for this games
- EA_Leeuw9 months ago
Community Manager
Alright, so it happens to you, EuroStar440e52, with games being launched via Steam only, right? And do you get any error codes?
- EuroStar440e529 months agoSeasoned Newcomer
yes correct it looks like it happens only with games connected to steam but it's impossible to make it works from steam and ea app. Unfortunately i don't have any error popping up i even tried recovery app and installing again games but none of that worked
- MOMSPAGHETT19 months agoRising Novice
I installed the EA App a week ago and I haven't been able to login once. I launch the app and a few seconds later the app crashes. After that a window comes up saying the app crashed unexpectedly and that window also crashes. I attached a screenshot. There's no error codes or anything. I tried uninstalling and reinstalling, tried repairing via the uninstallation window, tried running as administrator.
- Lz3ar-YASSINE8 months agoSeasoned Novice
hello EA_Leeuw
the error message is The app crashed unexpectedly
i try all solution and i instll new windows i deleted all but when i install again ea i find the same