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shottsiee's avatar
shottsiee
Rising Newcomer
7 months ago

EA App crashing on startup

Just as the title says, every time I start up my EA App it crashes, along with the crash notification window.

I've tried the following:

- Clearing the EA App cache

- Rebooting my PC in Safe Mode

- Searching my computer for corrupted files

- Deleting and reinstalling the EA App

I contacted EA support and they told me to post here. Hopefully something helps

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey there, 

    Do you see any error messages when the app crashes? 

    You could try a clean boot to make sure that there are no programs conflicting with the EA app: How to clean or safe boot your computer

    If the problem persists, please share a screenshot of the error message.

  • sh15zmy41hpe's avatar
    sh15zmy41hpe
    Seasoned Newcomer
    4 months ago

    Search intel driver assistant.
    I tried everything before and i dowloaded this and on the page it said i had 4 drivers to update including Intel graphics and audio driver. and after i updated the EAapp stoped crashing

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