Forum Discussion

StayFr0styy's avatar
StayFr0styy
Rising Newcomer
6 days ago

Can't update email

Every time I try to update the email on my EA account, I get this message:

“We can’t complete your request. Your email address could be invalid or you may have recently updated it.”

I did recently change my email — I have two EA accounts and was trying to swap the emails between them.

Is there a block on my account?

Can someone help with this?

account info

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 days ago

    StayFr0styy​ 

    To help keep your EA Account secure, we limit how often you can update your email address and EA ID.

    You can only update your email address and EA ID once every 30 days.

    You can change your email address back to an old one that was previously associated with your account without any restrictions.

    How to update your EA Account LINK

  • Viper9268's avatar
    Viper9268
    New Scout
    5 days ago

    Are you sure you can only update your ea id once every 30 days?  Ive changed my ea ID more than once in 30 days.

    I advise OP to contact ea live support chat.

    EA_Barry​ 

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