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a389ks7lye12's avatar
a389ks7lye12
Rising Newcomer
8 days ago
Solved

Code Didn't Work

I bought a DLC code (it was for the Sims 4 Business and Hobbies Expansion Pack) from CDKeys. I've bought several codes from them and NEVER had a problem before. But this time, I bought my code, plugg...
purchase issue
  • EA_Leeuw's avatar
    EA_Leeuw
    8 days ago

    Hi there,

    First off, I recommend purchasing EA games and DLCs through official retailers. You can find a condensed list of approved sellers here: https://help.ea.com/en/help/faq/where-to-buy-ea-games-v2/. Please note that availability may vary depending on your region (like local stores etc.)

    That said, since it appears the purchase was not made through an official retailer, we're unable to assist with this issue. I suggest reaching out directly to the store where the purchase was made for further support.

    Thank you.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
8 days ago

Hi there,

First off, I recommend purchasing EA games and DLCs through official retailers. You can find a condensed list of approved sellers here: https://help.ea.com/en/help/faq/where-to-buy-ea-games-v2/. Please note that availability may vary depending on your region (like local stores etc.)

That said, since it appears the purchase was not made through an official retailer, we're unable to assist with this issue. I suggest reaching out directly to the store where the purchase was made for further support.

Thank you.

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