Hello, I keep getting an error... The download jumps to 2% then goes to 0% and does this repeatedly until I get the error.Restarted PCCleared CacheUninstalled the clientReinstalled the clientcleared the cache again tried to redownload the game - nothingtried everything.Nothing works. Please advise.

Hey there, I'm sorry to hear you're having problems downloading your games. Please take a look at the following article as it has some additional troubleshooting steps that might help you with this: Games that won't download, install, or load in the EA app. Let us know if that helps,

I've tried this before, but I've had no luck.

Hi MistyHK_87, Is your download getting stuck at 2% as well? Do you have more than one hard drive on your PC?

02euan

Rising Newcomer

9 months ago

Download Issues

Hello,

I keep getting an error... The download jumps to 2% then goes to 0% and does this repeatedly until I get the error.

Restarted PC
Cleared Cache
Uninstalled the client
Reinstalled the client
cleared the cache again
tried to redownload the game - nothing

tried everything.

Nothing works. Please advise.

3 Replies

EA_cuervo
Community Manager
8 months ago
Hey there,

I'm sorry to hear you're having problems downloading your games. Please take a look at the following article as it has some additional troubleshooting steps that might help you with this: Games that won't download, install, or load in the EA app.

Let us know if that helps,
MistyHK_87
Rising Novice
8 months ago
I've tried this before, but I've had no luck.
EA_cuervo
Community Manager
8 months ago
Hi MistyHK_87,

Is your download getting stuck at 2% as well? Do you have more than one hard drive on your PC?