Forum Discussion

PhalguniSai's avatar
PhalguniSai
New Traveler
5 months ago

EA app "couldn't connect to server" while trying to purchase new packs or kits

I've been having this issue for a long time with the new EA app. I'm using on Mac, the problem is every time I try to buy a new pack, it allows me to enter my payment details and right when I'm about...
mac
333269's avatar
333269
Newcomer
3 months ago

I experienced this problem today when trying to purchase a DLC. The moment I select my bank card to make the payment, it shows the same exact screen OP attached and immediately after 1 second, the app restarts. I'm on Win11 btw. 

I could only do the payment from in-game store. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,847 PostsLatest Activity: 2 hours ago