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Abdallamomen's avatar
Abdallamomen
Newcomer
7 months ago
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EA verify identification

Hi i need to unlink my xbox account from my ea account but it says that i need to verify my identification first. The problem is when i try to do this it wont send me an email even though it says it has been sent. It definetely is the right email but i just don't know how to get passed this.

account linking
  • EA_Aljo's avatar
    EA_Aljo
    7 months ago

    Hi there. An advisor should be able to assist with this. Please follow the instructions here for opening a case. Thank you.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi there. An advisor should be able to assist with this. Please follow the instructions here for opening a case. Thank you.

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