Account is banned and ive never played before
Hi i am contacting you guys to figure out why my account keeps saying it banned apparently my steam is linked to an email that i have no clue about i just bought the game tonight loaded it up for the very first time and it said i was banned it wont let me link my steam to my account because it says its on another account i do not have access to please help me32Views0likes2CommentsTrying to link my teen's account to my parent account - help
I have a parent account under my email address. When trying to add my teen's account to the family group, we get stuck in an endless loop of password resetting/credentials expired error. She has an account with her ID. All she wants to do is play Sims 4, but when she downloads it, the code isn't sent to me or her. This is extremely frustrating, we are going around in circles.Solved105Views1like4CommentsCan’t verify/allow my son to play Battlefield 6
I am trying to allow my 12 year old son to play Battlefield 6. I have authorised/cleared it from the Microsoft side of things (we are playing on Xbox Series X). When it comes to the EA side of things, I get a far as the pop-up screen that says “Enter parent or guardian email” - which I enter & click “send email”, then nothing arrives. Both my son & I have EA accounts. Can you help please?107Views1like3CommentsEA SERVER SOUTH AFRICA
EA need to give us our server back and stop routing us to europe without a stable connection, ever match is unstable and you dont pair us against the locals. You dont compensate us for this issue you just take away our server and now we must suffer and refuse to respond to this issue via the forums or by contacting ea help you just dont care about usSolved47Views1like4CommentsAccount Mismatching
Hello EA, I am currently facing an issue related to my Need for Speed Heat, When i want to play it, it requirement to login in with EA account. I don't see that account before that is attached with my game. I try to link my account but can not get access. Kindly resolve that issue for me. Replace this account with my this account: [edit: email address removed]Solved8Views0likes1CommentOld EA account linked to my steam
Hello, I recently bought battlefield 6 on steam and when I launched it I realized my steam is liked to my brothers old EA account. He passed away a few years ago so I can’t get into his old email or anything, so there is no way for me to access his account to unlink if from my steam. long story short I spent 70 dollars and I can’t even play it13Views0likes1CommentSomeone else's EA account is connected to my xbox?
I've had a xbox for a few years now and I just now realize the reason I cant play madden onlinr is because my "EA" account is disabled but whenever I try to fix this issue I see that the EA account shown is under someone else's email and not my account. Id be intrested in getting a response and being told on how I can fix this problem and connect my EA account and remove this random persons EA account.Solved14Views0likes1CommentCannot get into a live chat with support
I have been trying for over a week to get into a live chat with EA support regarding unlinking my Xbox account from 2f********@disabled.ea.com - an email address that is obviously not mine. I have only ever had one xbox account and one EA account. Every time I try to open a case, instead of a live chat window opening when I click on the Chat button here: I get a response like this instead of a chat window opening: However no cases show up in my "Your cases" section of EA help despite receiving opening cases #967715288 #866029011 #806285781 #883465399 #999283356 This is legitimately infuriating and I just want this problem solved - Microsoft support cannot help, and EA support appears not to want to help.260Views0likes18Comments