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RavinNetty's avatar
RavinNetty
New Novice
16 hours ago

EC:10005

Update: The issue has been fixed (on my end, at least). I finally noticed the date and time on my computer was incorrect. I opened up the date/time settings and synced it. After that, the EA app opened no problem.

Things I've tried to resolve the actual issue that have NOT worked:

  1. Restarted my computer.
  2. Updated Windows and restarted again.
  3. "Repair" the app instead of uninstall (from the uninstall option).
  4. Uninstalled & reinstalled. Seemed to work until I logged in, then the error popped up again.
  5. Open in admin.
  6. Open the updater.
  7. Open the updater in admin.
  8. Connect to a different WiFi network.
  9. Clear the cache.
  10. Multiple combinations of the above.

 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey there, 

    I'm glad you got this fixed and we appreciate that you took the time to update the post with the steps that resolved this for you! Have fun! 

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