Forum Discussion

Newcomer

2 days ago

error al inciar mi juego/Error starting my game

hola, al iniciar mi juego desde steam me sale un error que dice No tienes acceso es posible que otro usuario que tenga el juego haya descargado este titulo en tu dispositivo. Inicia sesion en una c...

ea app functionality

EA_LunardustCat

Community Manager

1 day ago

Hi there,

Sorry to hear that you’re getting the “You do not have access” message when launching the game through Steam.

Could you please confirm:

Which game are you trying to launch?
Was the game purchased through Steam?
Are you signed in to the correct EA Account on the EA App, and is it linked to the Steam account you used to purchase the game?

Thanks.