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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
3 months ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    3 months ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

WvMISKAvW's avatar
WvMISKAvW
Rising Vanguard
3 months ago

When trying to Repair the game, EA App is still getting stuck downloading the Fairy Garden Digital Content.

Since installing my Enchanted by Nature Preorder, I have: 

Updated the EA App
Cleared the EA App cache numerous times. 
Tried repairing the game numerous times with it failing each time due to the EA App getting stuck downloading the Fair Garden Digital Content. 

Oddly, when I clear the cache to STOP the repair, in Manage Add-Ons it does list the Fairy Garden Digital Content as 'in game content' suggesting it's installed as with all the other digital (bonus) content I have from other packs.

So . . . it seems that Repairing the Game is now broken due to the Fairy Garden Digital Content ONLY. Each time I try to Repair the game I get the same result each time with the Game Ownership Disabled or Deleted Error. 

I have not tried to run the game as of yet.

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