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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
17 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    13 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

Wired1Wrong's avatar
Wired1Wrong
Seasoned Newcomer
17 days ago

I was downloading the new Sims pack and decided to repair my game in the process. While repairing, my downloads were frozen and I got an error message. 

I've always owned the Sims 4 digitally, since the game launched. I've only moved from the Orgin app to the EA app, and I've never had the EA play subscription. I've tried repairing the EA app, reinstalling the EA app, contacting support, and restarting my computer (I'm on Mac). Does anyone know of a fix for this?

If it helps, save files have also recently been disappearing from my Sims too.

Thank you!

Brittney6373's avatar
Brittney6373
Newcomer
16 days ago

Same thing happening to me 😭

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