Getting "Game ownership disabled or deleted", when trying to download game.

I am trying to download Anthem from the EA app and every time I try to initiate the download, I get a notification stating "Game ownership disabled or deleted" and essentially stating I don't own the game. (See attachment for full notification text)

I have the purchase history for this game in my EA account, in which I bought the full game on 2/27/2019 (See attachment). I have tried 4 different times working with EAs help chat and none of them can fix the issue. On the last try the person stated they tried to fix it and couldn't so I should go to the forums to get it fixed. I don't feel like this should be a difficult fix and I don't know why EA's support can't help me. The first person to try and help at least said they were going to push it up to someone higher to fix but there would be no way for me to check if they did or didn't. That was days ago and I still have the problem. 

I have tried to clear the app cache multiple times, I have tried doing a clean boot by disabling programs. None of those have worked. So any help with this issue would be appreciated. Thanks