Go Henry Card not verify
I have called go henry and thay cud not help me i have tried everything i do not know why nothing works for go henry card can someone help me
Forum Discussion
2 Replies
Can someone help me with this?
- EA_Solaire
Community Manager
Hi there TheFlash100632
Please try the following steps to clear up this error:
- Use a different payment method
- Make sure your billing details in the EA app match the billing details for your card
- Remove and re-add your payment method from your account
- Make sure the location on your account matches your real location
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this transaction to get stuck, you can contact the team by submitting a help request on the site here.
