Forum Discussion

mlc020970's avatar
mlc020970
Seasoned Newcomer
6 days ago

Hobbies and Business download

I bought Business and hobbies pack with Klarma and it took my money but did not download it. Can someone help?
mlc020970's avatar
mlc020970
Seasoned Newcomer
5 days ago

no it does not show owned but klaema took their payment 

 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
5 days ago

mlc020970 

Let's clear the cache for the EA app with the steps here. If you're still not able to access your packs, you'll want to get in contact with live support from the site here so they can review this further with you. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,166 PostsLatest Activity: 2 hours ago