Forum Discussion

4 Replies

  • Cash963's avatar
    Cash963
    Seasoned Novice
    11 months ago

    Very good question! There is so many articles but how does live chat actually work? Does an agent show up to chat with me in a windows or what? Do i need a specific browser? Special plugin settings? Ad settings? VPN not allowed? What?

    It said 2 minutes but there is no countdown only go to review cases and there to reopen the case and then i come back to the same place that send me back to my opened tickets. How in the word is this set up supposed to work? Do i wait a couple of days to get answer by email? The really annoying part is that there is a time set and then NOTHING happens. Is there supposed to be a popup that is not working for me? Do i need to take down all my safeguards to my network? 

    Never seen a site support this poor from a any site i have ever needed support from EVER.

  • Cash963's avatar
    Cash963
    Seasoned Novice
    11 months ago

    Thought i was safe using ea own store but looks like it is the opposite. i wish more companies actually invented and worked towards someting better like Steam does.

  • Cash963's avatar
    Cash963
    Seasoned Novice
    11 months ago

    Feel like such an idiot for not paying the extra cash for steam.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 58 minutes ago
8,418 Posts