I triple checked my card details and made sure my bank and ID were up-to-date, but when I was going to buy an expansion pack the EA app said it was invalid??? Is it the App? Anyone have the same issue? I tried PayPal and Apple Pay too but it still said invalid. I also know I have enough money. I don’t know if this post belongs here, but I’m on PC and I’m having issues, sooo… Is anyone able to help?
Community ManagerHi there,
Sorry to hear you’re having trouble completing your payment. Unfortunately, there’s only limited support we can provide here on the forums, as we don’t have visibility into what may be blocking the payment.
I recommend reviewing the troubleshooting steps in this article, which may help resolve the issue:
https://help.ea.com/en/articles/technical-issues/fix-payment-issues/
If the problem continues after trying those steps, please scroll to the bottom of the page and select “Contact Us” to reach EA Support. They’ll be able to review your account and payment details and assist you further.
