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missmj89's avatar
missmj89
Rising Newcomer
1 year ago

Not working

Have bought the sims and the sims 2 bundle. Have downloaded and installed but can't start. Click on the play icon and it starts loading but then I get back to the EA app

1 Reply

  • missmj89  For Sims 1, please try reinstalling your 2015 and newer VC++ runtimes.  Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, and uninstall everything from 2015 and newer. Don't touch the older versions.

    Download the x86 and x64 versions (not the ARM version) of the 2022 runtimes from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    Install the runtimes, restart your computer, and try to play.

    For Sims 2, what happens when you try to launch the game?

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