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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Adding a friend

Hey @afonariuk are you able to add other people or do you have the same issue?

Darko 

5 Replies

  • @EA_Darko Yeah other people come up when I enter characters in the search field and the invitation gets send to them, it's my friend specifically that is invisible to me (again, our privacy settings are OK)
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Is your friend able to see you @afonariuk?

    Generally this kind of issue isn't directly EA related but can be setting or even network related. 

    Have you tried a different connection to see what happens?

    Darko

  • @EA_Darko We've had a person from another country log into my friend's account and there still was the same issue, they couldn't see me, I don't know the technicalities but it appears that the problem lies in my friend's account somehow
  • This is still an issue. I don't know why it would be this difficult to add a friend on the EA app platform. I have done every troubleshooting thing they've asked and still neither me nor my friend can find each other in the friend search.

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