FAROUK1907Not applicable3 years agoRe: An incompatible version of this game is installed on your device. Uninstall thedidn't understand. can you clarify please.
Featured PlacesEA app Technical Issues & Bugs Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 20 minutes ago8,971 Posts
EA app Technical Issues & Bugs Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 20 minutes ago8,971 Posts
Recent DiscussionsEC:10001 – Routing / ASN validation issue affecting one of my two ASNs Hello EA Support / Network Team, I am a Senior Network Engineer managing two separate Autonomous Systems (below are example ASNs): AS1 (my primary ASN): Directly peered at multiple Internet Exchan...Purchase Error in EA App Tried to make a purchase today and the app restarts as soon as the choose payment method comes up. I have cleared my cache and reset my payment method and still experience the problem. Help mee I've never posted on here before so idk if im doing this right?? but anyway. I keep trying to purchase an expansion pack and when I get to the checkout and I select my card my ea app goes to the "no..."Couldn't connect to servers" when trying to check-out on EA app I've been trying to purchase bundles for The Sims - which I can't do in-game - and EA app would not let me check-out. Every time I click check-out, it takes me to payment information but immediatelly..."We could not activate XYZ on this computer using the EA Account you provided" Hello everyone The game, which I purchased from Epic Games and played on both my PC and my rog ally device without any problems for months, no longer opens on my PC and gives an activation error. ...