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Seasoned Newcomer

Re: [ANSWER IN THREAD] Ongoing Purchase Restrictions on More Sims 4 EPs

Hello everyone,

I’m honestly really frustrated and disappointed to be writing this.

The Sims 4 has been one of my favorite games for years, and it’s really upsetting to see that I (and apparently many others in Lebanon / the Middle East) can’t even download it anymore.

The game shows in my EA App account, but I can't install it. EA Support also confirmed it is not available in my region.

It’s really disappointing because this is supposed to be a free game that everyone should be able to access, yet players here are completely locked out for no clear reason.

It honestly feels unfair and discouraging as a long-time fan, especially when we’re just trying to enjoy a game that others can access normally.

I really hope someone from the EA team sees this and escalates it properly, because this issue is clearly affecting multiple users in this region and needs to be fixed.

2 Replies

zienastrs
Rising Newcomer
19 days ago
hey, same thing here i live in the UAE and i cannot download the app on my MacBook, its pretty devastating to see such an amazing game banned in the region and hopefully an action could be taken by the company soon.
itbun
Rising Newcomer
13 days ago
Hey, I’m in the same situation and it’s honestly really frustrating.
I already had The Sims 4 installed before this issue started, and I also own one pack (Cats & Dogs), which thankfully still works fine for me.
On Steam, I also noticed a lot of packs don’t show up or can’t be purchased anymore, which makes it really hard because I wanted to buy more DLC.
It feels really unfair that we can play or already own parts of the game, but suddenly can’t access or buy the rest properly anymore. I really hope EA looks into this properly and clarifies what’s going on for our region (I live in Lebanon)