Re: Battlefield 2042 not launching after switching to EA app (Steam & Epic)

i have been trying to get that fixed for over a year!!!

i brought the game and never have been able to play it!

here is my thread on the matter

https://answers.ea.com/t5/Technical-Issues/Game-wont-launch/m-p/11791217#M30660

Hey all, 

Could you please share the version of the EA app which you have currently installed?

Thank you in advance

Version :

12.33.0-5290-1864895fa(20208-4d1b2a0784)

How do I find such information.

3 horizontal bars top left of EA App, -- click on it. 

then you see menu / About ,  click on that 

Just randomly started working. Launched the game as usual and it worked. Although I did have to say which save I wanted to go with because apparently there was a save data clash. Sadly I don't know what to tell people. I did uninstall razer synapse which may have been the issue.

same issue hhere
dxdiag was attached... no matter what i do... even a full CLEAN install of windows 10 and nothing....
got EA app installed version 12.38.0-5295-45dc5abae
Nothing i do fixes this...
Game some times works... others no!
Its not a problem in the client side because I CAN'T LAUNCH ANY GAME from EA Desktop...
Learn to properly fix the program.... its a joke like Origin....

Sent a report via EA Desktop with the id:

094e3ee1-5336-47c1-8632-f9c93097eabe

Hi there, 

Apologies for the delayed reply on this. 

We saw a similar report over on the Battlefield V board, where another player shared a potential solution for this. Would you be able to try the steps they shared in their thread to see if it helps in your case? I've linked their post below: 

BFV not starting (LSX Server? Port 3216)

If you're able to give it a shot, please let me know if it helps. Thank you! 

Hey !

My game also didnt start .

My solution was to download it to the suggested location. First I tried to install it to M.2 and then to the normal SSD which had windows on and it worked.

It started instant.

Hope it helps. 🙂

anyone found a fix to this because it just happened to me. i click on 2042, it opens ea for 2 seconds and closes. i go to the ea app and it doesn’t say anything about it, i jus updated my drivers and reinstalled ea and it still won’t work.

Yeah, having the same issue. Thought it was an issue with EAC, repairing it didn't do nothing. I think the patch update did something.

i just fix mine, log in to ea louncher and start the game from there

HELLO ☹️

---

@EA_Kent wrote:

Hi there, 

Apologies for the delayed reply on this. 

We saw a similar report over on the Battlefield V board, where another player shared a potential solution for this. Would you be able to try the steps they shared in their thread to see if it helps in your case? I've linked their post below: 

BFV not starting (LSX Server? Port 3216)

If you're able to give it a shot, please let me know if it helps. Thank you! 

---

BF2042 won't launch for me.

I tried this method and it didn't work either. (please see attached CMD screenshot showing port exclusion)

I have done everything within this forums suggested fixes, it has been a long tedious and disappointing process.

These are the error codes that i have extracted from my logs folder (C:\ProgramData\EA Desktop\Logs).

I have exhausted all options and can go no further with this, would really appreciate some more educated help

410 [2023-03-16T10:43:12.420Z] PID: 1792 TID: 8648 ERROR (eax::components::contentInstall::fillCatalogLocalUninstall) Could not parse uninstallCommandLine=[] of offerId=[Origin.OFR.50.0004498].

411 [2023-03-16T10:43:12.421Z] PID: 1792 TID: 8648 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109544667]

412 [2023-03-16T10:43:12.421Z] PID: 1792 TID: 8648 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[OFB-EAST:109544667]

413 [2023-03-16T10:43:12.421Z] PID: 1792 TID: 8648 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109544667]

414 [2023-03-16T10:43:12.421Z] PID: 1792 TID: 8648 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[OFB-EAST:109544667]

This error is within the installerdata.xml file

file path: C:/Program%20Files%20(x86)/Steam/steamapps/common/Battlefield%202042/__Installer/installerdata.xml

That is the line of code that is causing dramas and i don't know what amendments that i need make to fix it.

Please someone help

My game was working last night, now today it won't launch. Here's my bug report 

It's very similar to what @mwilson2111 described, and I'm seeing the same messages in my EA logs:

ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0000602]

ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR....

INFO (eax:😕ervices::gameManagement::readManifestFile) Reading manifest file: [I:\SteamLibrary\steamapps\common\Battlefield 2042\__Installer\installerdata.xml]
ERROR (eax::components::contentInstall::fillCatalogLocalUninstall) Could not parse uninstallCommandLine=[] of offerId=[Origin.OFR.50.0004501].

INFO (eax::components::contentLibrary::SalContentRequestor::updateFromOwnedGamesQuery) Could not find ownedGameProduct by entitlement id: [953525228], searching by offerId

WARN (eax::components::contentLibrary::SalContentRequestor::updateFromOwnedGamesQuery) Could not find an ownedGameProduct for offerId: [DR:219316800]

Been troubleshooting for hours... this game feels like a curse.

same problem here.  i have the latest EA APP and starting BF2042 from steam starts the app but not the game.  This is not the first time either.  seems to happen regularly.  I have uninstalled it and reinstalled it but nothing fixed.  OMFG - this APP has one * job - allow games to start.  We have paid for these games, you have our money but we cant play them

This is not a fix in my opinion, but it worked for me as well.

Just so happens that I uninstalled from my M.2 and reinstalled on a SSD, and the game works again.

The problem is also being tracked in this thread.

same. I want a refund. literally can't use this crap and its been years now. unacceptable