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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Can't Accept Friend Request in EA app & Can't Be Unfriended by Others

Hi everyone,

Are you still experiencing this issue?

14 Replies

  • I have successfully added a friend to my list, but they still appear on the "Friend Requests" list and I cannot remove them. So now they appear on my 'Friends" and "Friend requests" lists.

  • @EA_Leeuw Yes, since April. I have a friend request that I can't accept or decline and another one from a player who is already my friend.
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    For the people still running into the issue, could you please share the following information with us:

    - What EA app version are you using? Check here where to see this.

    - Have you tried an EA app App Recovery already?

    - Could you share an EA app Error Reporter ID with us here in the thread, please?

    Thanks.

  • @EA_Leeuw Hi, here is my info

    • App version: 13.202.0.5715 (83087-3b614dfd70)
    • Yes, I have tried EA app App Recovery
    • The EA app Error Reporter ID is 14735926-d57a-466f-986b-b72ce60f6db8
  • @EA_Leeuw Here you go!
    - Version: 13.202.0.5715 (83125-982496bb2c)
    - App Recovery: Yes
    - ID: 061659a4-1faa-4ad8-a19f-568d94a6b540

    More of a description is in the error report. Exactly the same as previously though.

    Side note, QoL feature for stuff like this would be the ability to copy the version number just like there is for the error reporter ID number. Currently can't copy it so it has to be typed out manually.
  • App:13.202.0.5715 (83125-982496bb2c)
    Recovery, yes
    Error ID: 5a1c279c-6441-477e-9368-03bfbdb1cc43

    • 应用程序版本:13.202.0.5715
    • 是的,我尝试过EA应用程序应用程序恢复
    • EA 应用错误报告者 ID 为编号:38B2151B-B089-4982-A14C-D9BA9CB16021
  • I'm running into the same problem as well:

    - Version: 13.202.0.5715 (83248-f127e99b08)
    - App Recovery: Yes
    - Error Report ID: 061659a4-1faa-4ad8-a19f-568d94a6b540

  • This is still happening to everyone. I've sent 3 bug reports and I don't know where the Reporter ID for them all even is after you close it. What a shocker there isn't a history somewhere for us to access. Regardless, you know what the issue is. You've known for a month. Either give us back Origin or fix the problem. If you don't I'll just never buy another EA game as long as I live. It's really that simple. I'm sick of this. I really am. How a huge company can utterly fail to implement 1 of the 4 foundational reasons people use their app is ridiculous:

    1) Buy games. - Works perfectly (what a surprise)

    2) Download and install games. - Riddled with errors

    3) Send and receive Friend requests. - BROKEN

    4) Form and join parties. - Works when you're able to do #3 (which you can't)

    If you can't get that right then you might as well close up shop and forget about it. You had an app that worked. Let us use it while you work on the new one. I have zero patience being your guinea pig anymore. Just do what we ask, please. How much longer do we have to wait? Just give us an ETA or admit you don't care at this point.

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello everyone,

    are you still experiencing this issue?

  • @EA_Pythia Hello. The problem is gone, for me at least. There are no more friend requests which I can't accept or decline.

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