EA_Leeuw
Community Manager
Community ManagerRe: [CLOSED Oct. 2023] "You Don't Have Access" error in EA app for Steam/Epic Games
Thanks for the new examples, all. They have been passed on to the teams for investigation.
Forum Discussion
12 Replies
Well , I purchased Wild Hearts today on steam and guess what , I cannot play it because of this error .
Thanks EA . If your games somehow turnout to be good you still find a way to fudge it up .
Pretty sure this issue will not be fixed in a long time .
- @Alpha_MaelStromm It won't be, I've been waiting for over 1 year for a fix, EA couldn't give a damn about us.
@Player_lijpv511I totally understand , although I am trying a solution from reddit
Someone posted , install a free to play game like apex on ea app > start it and quickly cancel it .This somehow fixes the glitch for some . Have you given it a try ?- @Alpha_MaelStromm I have and it doesn't work, it also shouldn't work and is not a solution I want. I have given EA hundreds of $$$ and I mean hundreds. I expect to be able to be able to make use of what I have paid for. I expect compensation for all this crap and will be complaining with EA management.
- @Player_lijpv511 I refuse to believe that this issue is being worked upon by anyone at EA when it should be the number 1 priority . I am damn sure the fix is simple , just that no one cares at EA . * Management
- @Alpha_MaelStromm I'm literally writing an email as we speak to [edit: email address removed] who is the Chief Executive at EA. I am informing him of the situation and how I am seeking legal council. I've had enough, will even see if this is something the regulators (if there are any for software companies) can get involved in.
- @Player_lijpv511 share the link of this long @ss thread too with him
- @Alpha_MaelStromm email sent, let's see where this gets us.
- @Player_lijpv511 Since the release of Wild Hearts , so many are facing this issue who bought on steam . Hoping , that it gets some attention now
- @Player_lijpv511 I will do what the CEO will do .......lmao... legal council over a game thats funny dude, I laughed so hard I wet my pants.
It really sucks. I played the trials and I loved this game Wild Hearts. But I am unable to start due to this issue. I can't start my Jedi right now.
Can you PM me the email please?
I'd like to write one as well.
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