Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: EA App deletes game after downloading it

Hi @pandabuy_agent A few things might cause something like this to happen. 

When you have a moment can we try going through the following steps and check if this continues?

Cheers!

1 Reply

  • I now downloaded Battlefield for the 3rd time (just casual 270 GB) after another week of waiting it was finally ready and the whole game was deleted after downloading. I tried out:

    • EA App's Cache (Top Left Menu > Help > App Recovery) 

    As my internet isn't good enough to download this game multiple other times so I won't be testing anything else because it is quiet annoying when you can't watch or do anything. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,109 PostsLatest Activity: 5 minutes ago