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ZjemCiKolege's avatar
ZjemCiKolege
Seasoned Veteran
3 years ago

Re: EA app error "DisplayName field missing from registry"

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 36bef6d4-1643-49f0-9423-ae4e8cc38566
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 12.11.22 02:03
Summarize your bug Activation error battlefield 1 every time when i reset cache i get this window ;]
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? install battlefield 1 and clear ea app cache
What happens when the bug occurs? 4 window open
What do you expect to see? Nothing just activated game.

here is img

12 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @ZjemCiKolege,

    I have split off your post and made a separate channel of it, as it was off-topic to the other thread.

    Can you remember how exactly you own Battlefield 1? Is this via:

    • A standalone purchase?
      • Via us? Or via a 3rd party store?
    • EA Play via EA subscription?
    • EA Play via Xbox Game Pass subscription?
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @ZjemCiKolege, cheers for the info. Have you played the BF1 trial in the past by any chance? On the same platform/with the same EA account?
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @ZjemCiKolege, gotcha. Are you able to look up the install folder of BF1 on your PC (by default this is C:\Program Files\EA Games\Battlefield 1) and check if you can see bf1Trial.exe? If you see bf1Trial.exe, could you try to rename that to something else, like Notbf1Trial.exe, and see if you can boot the game again without the error?
  • BishopDredd's avatar
    BishopDredd
    3 years ago

    I have this same error on NFS Hot Pursuit, also tells me something about it not being activated, even though it's in my library as purchased and I see a key in the the game properties. (The game came from Origin).

  • I have played both BF1 Beta and the BFV Beta or Trial (but BFV is giving me the pop up), I can't remember, but renaming the trial exe, fixed the issue.

  • Neon_James's avatar
    Neon_James
    3 years ago

    For me, it does not work. I get spammed with non-informative windows the moment I open the EA app.  

    I think it might be an issue with all the older games that were moved over to the new platform.

    I am unable to download Battlefield 4 because of error messages. I am blocked from the online part of Battlefield V, and I have also Battlefield 1 installed on my computer.

    Battlefield 2042 now runs, but  EA is sending me back to windows from time to time, to give me more windows to tend to. 

    Report ID 

    4fb63ae5-1ec1-4fc6-b113-cd3259b8821c

  • ColonelSeven's avatar
    ColonelSeven
    New Rookie
    3 years ago

    EA please fix this nonsense! Remove the BF1 Trial from the game data.

    I don't know why but installing BF4 does this:

  • ColonelSeven's avatar
    ColonelSeven
    New Rookie
    3 years ago

    I may have bumped into something here.

    My games have Product Keys attached and visible when going through [Game > Manage > View Properties].

    The exception to this being Battlefield 1. See the attached screenshots as example. The Product Key is missing entirely.

    Do you all here happen to also have the following edition of the game?

    "Battlefield™ 1 Early Enlister Deluxe Edition"

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