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Buzzfunk's avatar
Buzzfunk
3 years ago

Re: EA app error "DisplayName field missing from registry"

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) ac94d748-f89c-4472-a89d-a74cf1f26ce4
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe A popup that randomly appears
When did this happen? (dd.mm.yy hh:mm) randomly
Summarize your bug Upon being forced to uninstall Origin, the EA app has a random pop up that appears in which is says: "We could not activate DisplayName field missing from Registry." This will appear even during gameplay and closes the game for a min.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no idea
What happens when the bug occurs? A pop up appears (The taskbar shows the origin logo)
What do you expect to see? n/a

‌

Upon being forced to uninstall Origin, the EA app has a random pop up that appears in which is says:

"We could not activate DisplayName field missing from Registry."

This will appear even during gameplay and closes the game for a min.

My question is: why force people to uninstall something that works and force them to install an App that is clearly and obviously bugged? Why? I makes zero sense. 

19 Replies

  • THE_Crazy_Hyena's avatar
    THE_Crazy_Hyena
    Seasoned Scout
    3 years ago
    @ZjemCiKolege I had the same problem, but with Anthem.
    Seems like some of the games you have gotten through EA Play (previously Origin Access), has this issue.
    I had to delete Anthem, and the popups disappeared
  • 0bliviscariz's avatar
    0bliviscariz
    3 years ago

    I get this but 3 times in a row, very annoying. Im not deleting the games they need to fix this issue

  • Buzzfunk's avatar
    Buzzfunk
    3 years ago

    Also needing some product key is 2010. Most games you buy them, download and they work. I cant remember the last time i entered any key. 

    The bigger question is: why force people off Origin when their newer app is a complete fail atm? 

  • FlintstoneJF's avatar
    FlintstoneJF
    3 years ago
    @Buzzfunk It seems i found a workaround to the problem myself, regarding the popup: 'Sign in with your EA Account to activate DisplayName field missing from registry' it is triggered by the file: bfvTrial.exe and i renamed the file to bfvTrial.exe.bak and now i don't have it no more.
  • FlankMasterFlex's avatar
    FlankMasterFlex
    3 years ago

    Gave it a go. It does seem to have resolved it just appearing when I log into the EA app, but it still happens if I launch BFV. Thanks for the help!

  • BR-LeFatBaron's avatar
    BR-LeFatBaron
    New Rookie
    3 years ago

    I have the same problem. New PC, new Windows, first time EA App (before Origin) and then this. 

    I installed BF1, BFV and BF2042 ... not sure which one is the problem.

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi everyone,

    I just wanted to say thanks for providing all the Report IDs and logs so far! I've forwarded them to the EA app team, and they have definitely been really helpful in the investigation.

    It's still being looked at but to set some expectations, because of the holidays it might take some time.

    As soon as we have new information, we will update and let you know in this thread!

    -Vendcera

  • FlintstoneJF's avatar
    FlintstoneJF
    3 years ago
    @EA_Vendcera And because of the holidays maybe EA should have waited with FORCING this new EA app on Us right before Christmas, just an idea.
  • AV474R's avatar
    AV474R
    3 years ago

    Same issues with Battlefront 2 - launching ea desktop app gives the popup at least 5 instances. I own the main game and the celebration edition addon. 

    If I rename starwarsbattlefrontii_trial.exe it when launching the game it doesn't allow me to be online and will cause the game to launch by itself constantly. 

    error report id 2e91e377-03f7-4c92-adf9-a22d86b329f8

  • jonponi's avatar
    jonponi
    3 years ago

    Same problem here.  I have BFV and i get it as a gift.  
    Now i cant play my games cos those crazy pop-ups. 

  • MagenZion's avatar
    MagenZion
    3 years ago
    @EA_Vendcera I googled this and it seems like this happens every once in a while. Is there anymore the EA launcher teams can say about this?
  • Iskallt's avatar
    Iskallt
    3 years ago

    Same issue. Just switched from Origin to EA app and this pops up all the time. No idea what game it means. I should never have switched since Origin was WORKING FINE!

  • sgtepicspeed's avatar
    sgtepicspeed
    3 years ago

    Getting the same issue. Tried this method with NFS Unbound, doesn't work.

  • Iskallt's avatar
    Iskallt
    3 years ago

    I uninstalled that EA-App piece of garbage. Origin much better

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