Forum Discussion

Tommy123togo's avatar
Tommy123togo
Seasoned Newcomer
2 months ago

Bonus Items not showing in game

I got the enchanted by nature pack a couple weeks ago but I only recently tried to jump on and try it out myself. However i noticed when i got on I don't have the bonus items for getting the pack before Aug 21. 

5 Replies

  • bindweed34's avatar
    bindweed34
    Rising Newcomer
    27 days ago

    I have the same problem. I bought it via allegro.pl and I got the access code. I see all of the content from the pack, except for these 3 bonus items

  • Juniengel's avatar
    Juniengel
    Seasoned Novice
    24 days ago

    I am also not seeing any bonus items. I purchased enchanted by nature directly through the EA app yesterday. However, the items are missing. I find this quite frustrating, as it is always stated that there are no issues with the app.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hey there Juniengel​ 

    If you bought your pack directly from the EA app, please reach out to the live support team so they can look over your billing details and be sure that content is available for you. 

    Please reach out to live support by submitting a request here.

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