Forum Discussion

Re: EA app error "DisplayName field missing from registry"

@SupahDario and @Gadmek  Then I'd suggest trying a clean boot:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

When you reboot, go through the Task Manager's background processes list shutting down anything that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be active.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

The one exception within to the clean boot process is the EABackgroundService: please do not disable this, or the EA App may not start at all.

4 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Acescree,

    Please pay attention to your post style. It is not necessary to repeatedly create posts that contain just a few words. It would be better to create one post that has everything in it that you want to say, otherwise it doesn't get the point across. 

    I would also like to point out this Guideline of the forums:

    • Don't spam or flood boards. That means don't post disruptive numbers of messages, meme, gifs and images e.g.: posting the same message in multiple forums, or sending the same DM multiple times. Spamming can include:
      • Bumping threads or messages: Doing this once or twice is fine. Multiple bumps in a short period of time is considered spamming. Use your bumps wisely.
      • Post blank or 'no text' messages: You won't receive an answer if your question is unclear.
      • Mass tags: It's very rare that more than one tag is needed. Don't tag multiple forum members or EA Employees to get attention.
  • I had the same issue, i pressed ot the top left corner the hamburger and then app recovery and it worked. So maybe try this also guys Good Luck.

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