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Re: EA app error "DisplayName field missing from registry"

Same with me. Just the pop-up that says "We could not activate DisplayName field missing from registry" so I have no idea what is causing the issue. 

1 Reply

  • wilder782's avatar
    wilder782
    Rising Novice
    3 years ago

    Ive been getting the exact same error for weeks now, and its extremely annoying as a new popup window appears if the EA app is open about every few minutes. When playing a game this causes a massive stutter and freeze too.

    This is the popup I see:

    The text just says: We could not activate DisplayName field missing from registry. on this computer using the EA Account you provided. Please locate your product key to activate the game using your EA Account

    Using Task Manager, I could look at the properties for each of the "activation UI" pop-ups, and when viewing the file location each one points to "G:\Games\EA\Battlefield 1\Core\ActivationUI.exe", so it is caused by Battlefield 1 just as others have seen. The issue is that I have no product key as far as I can find. Logging into my EA account in the browser, there is no product key found when viewing my past purchases. When viewing the properties in the EA app, there is no product key field either.

    I do own the game. It was pre-ordered through Origin, and all DLC was also bought through Origin. I am on a fresh windows 11 install, and have only used the EA Desktop App.

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