Forum Discussion

Smerjel's avatar
Smerjel
Rising Novice
5 months ago

Re: EA app is censoring literally EVERYTHING. Please help

Me and my friends can not chat using common Swedish becase EA censors it. (no profanity or cursing)

Common words become censored, showing censorship format ##### in chats. I.E; (Hello my friend -> Hello ## ######)

Sweden do NOT tolerate, accept or support censorship in any language.

Because of the violation of such basic rights, on such a common and public platform I also sent this ticket to Swedish government MM (MedieMyndigheten) for review.

EA - EULA
- Nowhere in the Electronic Arts End User License Agreement (EU - EULA) that I have accpted, is there any mention of political or racism compliance for the use of EA services.

8 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Smerjel​ ,

    What are the specific words that the EA app chat is censoring for you? Could you give me a list here, please? With appropriate translations.

    Thanks.

  • Smerjel's avatar
    Smerjel
    Rising Novice
    5 months ago

    Need to write more in chat to see what else is censored. This is what I could find from recent chat history. Some words from chat history is impossible to know, since they are censored and I dont remember every single word I have written.


    example of some words censored, ENG / SWE. censored word in (parenthesis).

    test different connector / prova olika xxxxxxxxxxxx(anslutningar)
    mic is out of battery / mic xxx(har) xxxx(**bleep**) på batteri
    I can hear you / jag xxx(hör) xxx(dig)
    logged in / xxxxxxxx(inloggad)

  • Smerjel's avatar
    Smerjel
    Rising Novice
    5 months ago

    Seriously? in my explanation here I get censored too?
    mic is "**Bleeep**"  battery

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Smerjel​ Hmm, that must be the forum filter taking over. Could you perhaps just attach a screenshot of the text that shouldn't be censored, according to you?

  • purpletsunamix's avatar
    purpletsunamix
    New Traveler
    3 months ago

    same happening now to me too, I bought fc 26 today from ea app and started playing with my swedish friend, we have played for many many years FC/fifa together and never had problem with censoring but now everything I write in ea app is ##### censored even normal words, both in swedish and english, I can see my friends messages as normal though..

     

    it is unplayable like this honestly

  • mysticfairy1's avatar
    mysticfairy1
    Rising Hotshot
    2 months ago

    It's not just a Swedish issue. It's a worldwide EA language issue. I am in America, and it is censoring words such as "now?" and "hello". I do admit after 4 days my words to my best friend is becoming more colorful. Obviously, those are censored. Anyway, the words are innocent. It's a problem with the app and EA doesn't appear to be in a hurry to fix it. I am worried it will get put the side like they have done for those of us in Sims who do not have a working gallery. That one I have been waiting 3 years. 

  • Pinkoroponko's avatar
    Pinkoroponko
    Rising Vanguard
    2 months ago

    It's not about language but the whole system is broken. I can’t even type a single letter.

     

  • Binnjons's avatar
    Binnjons
    Rising Novice
    2 months ago

    same for me since november. did you find the issue?

     

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