Re: EA app stuck on 'Applying Update'

It finally cleared after restarting/pausing download to get it going.

Having the same issue. Applying update either being incredibly slow or getting stuck, and any attempt to fix it or pause/restart causes it to go back to 0% and start again. Logs attached and error report ID below.

EA app Error Reporter ID: 5b190689-3497-491f-8edb-80c3c54ae0c7

The fact that this has been an issue for so long, and with a supposed fix having been released months ago that quite obviously still does not work is appalling. The "support" has been to ask for error logs and report IDs with what looks like no actual attempted fix given. I understand this is a development issue, but it is absolutely atrocious that 1. This issue itself hasn't been fixed when it has been going on for so long and affected so many people and 2. The support provided is virtually non-existent.

Is this actually going to be fixed, or are we able to get our money back? I am not okay with paying for a product and service that then turns out to be so poor it's almost inaccessible.