Re: EA App update download not progressing, stuck at 0%
This has not worked for me. I am still at 0% for days now. I have a MacBook Air.
Forum Discussion
6 Replies
Mine doesn't even get past preparing for the update. It gets to a solid 21% and then just gives me an error. I've cleared the cache and everything.
- EA_Shepard
Community Manager
@BriaLauryn @emmagtow Can you look at this article and let me know if any of the steps outlined there work for you?
nope, i had already tried that
same for me, I can open the game from my apps but it still won't load the saved games. I've tried everything
Hey, I solved it. Had still the same issue after deleting the temp files. I had the downloading window open which was still stuck at 0% and then started to end the EA Backround Service in task manager. immediately after that the download started going. And now it works
- EA_Shepard
@Gledsch wrote:
Hey, I solved it. Had still the same issue after deleting the temp files. I had the downloading window open which was still stuck at 0% and then started to end the EA Backround Service in task manager. immediately after that the download started going. And now it works
Thanks for letting us know you were able to resolve it! Hope this helps others get it resolved and get these downloaded!
You are a legend! Thanks for help. Shutting down EA Background Service immediately fixed the issue.
