Forum Discussion

InessaMaximova's avatar
2 years ago
Solved

EA App update download not progressing, stuck at 0%

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) N/A Which client functionality are you experiencing this bug with? Other (Please Describ...
  • EA_Shepard's avatar
    2 years ago

    @InessaMaximova Try the following

    Close the EA App, open task manager, and close the background services

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Run the EA Updater as admin and let it repair itself.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,363 PostsLatest Activity: 6 hours ago