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Re: EA App will not install on my PC

Figured out a workaround.

Install to the default path - then the installer works.  The problem is with the installer - if you specify an alternate drive, i.e. drive D: it fails with:

"There was a problem starting

C:\Windows\Installer\MSICED1.tmp

C:\Windows\Installer\MSICED1.tmp is not a valid Win32

application."

Please fix it.

Thanks.

7 Replies

  • RDATECH's avatar
    RDATECH
    3 years ago

    Default path as in the SAME path as the operating system.  For example, if WINDOWS is installed on C: - ensure you are installing to the same drive.  For some reason, the installer will fail if you choose any other drive.

  • RDATECH's avatar
    RDATECH
    3 years ago

    Shoot - At that point, I would recommend locating the installation log files - that is how I figured out it was a path related problem in my case.

    C:\Users\[Your computer login name]\AppData\Local\Electronic Arts\EA Desktop\Logs.

    Have a look for errors and failures.

    Please note - that is the only log path that I could find reference to - the installer logs may be in a different path, might have to search for that... 

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