Re: EA Background Service using Discrete GPU

@Nilinthil As long as there is still hope, things can never be hopeless.

Can everyone please link me the following if you have not?

• Short description of your specific issue:
• EA ID/Steam user ID:
• Windows OS:
• Windows OS version:
• GPU model and driver version:
• Region:
• Are you using an internal or external drive?
• Are you using an HDD or SSD?
• Date this issue started (is it still happening?)
• Any other errors?
• If possible, share a Screenshot or Clip:
• Attach a DxDiag:
• Attach the EA App Error Report ID Here

EA ID: Nilinthil
Windows 11
RTX 3060 Laptop GPU, latest drivers
EU
Internal, SSD
Started happening with latest EA Update, still ongoing
No other issues

Please solve the problem 

@gd119pk3z52h If you are having the same issue, please provide the information above. As Community Managers are not game developers, we have to have the development team(s) look into this for any updates to be made.

Hey everyone, 

This is a known issue we're aware of. We've got a fix scheduled in an upcoming update. 

Thanks for all the info you've shared with us on this! 

@EA_Kent That's a relief, looking forward to it.

Thank you guys for your hard work! 👍

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@bushnaqm wrote:

it seems the issue has been resolved in version 12.197.0-5454

thanks a lot for the support

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Awesome. Gappy to hear that it was resolved!

This problem is still on going for me. Im rather fed up. I cant play any EA games on my pc and havent been able to for over a month now.

Anyone know if its still a problem for some people?