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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Re: EA doesn't let me link my xbox account to it.

Hi there, @hxrpo 

Normally, when you get the "something went wrong" message when linking a gamertag, it means that gamertag is already linked to the account. You should contact an advisor so they can assist with this. To do that, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Coldestnightmare 

    I see an advisor is waiting for a response. Please take a look at your case for more information.

  • jadsgt's avatar
    jadsgt
    Newcomer
    2 months ago

    I'm having the same problem. States that my account is linked to some other information that I've never seen before. Not my actual Xbox account. Very confusing.

     

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