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14 Replies

  • Cruvae's avatar
    Cruvae
    2 years ago

    I have tried all those solutions and they didnt work

  • This is the exact message that pops up when I try to load into any game

  • I keep having the same issue as well. I've tried all the fixes and nothing works. It's driving me nuts!

  • This does not fix the issue. I've tried making sure the app and secondary services are up to date, that I'm connected to the internet, uninstalled and re-installed both the EA app and the game and I still get stuck with error 500 and the same message as others have pointed out when trying to launch a game. "We've noticed your computer is currently offline. To activate your game on this computer using your EA Account, you'll need to connect to the Internet."

    There is a problem with the current version of the EA app not with people's hardware or OS configuration. 

    For what it's worth I'm trying to launch a game through my Xbox Game Pass account. Not sure if the connectivity between the Xbox app and the EA app has anything to do with it.

  • This is only with Dead Space 3......for Dead Space 1 and 2, I just click on them in steam and they'll play so it has nothing to do with the EA app.... I've already played 50 hours on Dead Space 3 about a year ago.... now I cant log in...what the hell....keeps saying I'm offline

  • i have the same exact problem i've contacted support and everything they suggested doesn't work. they decided to not try and help me after that i am very disappointed with the ea support team. it seams like they are just there to confirm that our games or app isn't working

  • ea app says that I am not connected to the internet when I am trying to launch Mass Effect 3. My other games work (for now) It also says that it cannot activate the game on my computer and to enter a product key. when I click to enter the product key it errors out saying I am offline. This is ridiculous. 

  • Kootness11's avatar
    Kootness11
    6 months ago

    I am having this exact issue with all EA Play games I have downloaded. Nothing has worked and EA won't let me contact anyone. What a terrible company. 

  • papipo22isback's avatar
    papipo22isback
    Rising Newcomer
    3 months ago

    EA app says that I am not connected to the internet when I am trying to launch Mass Effect 3. Thanks you EA, can't play my favorite game anymore ! Won't be considering using EA app / origin any time soon, steam only is reliable

    Liked

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