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Re: Error 500 in EA app when trying to play games.

@danelleee Hi! While you have the EA app open, click your Windows key and type in 'task manager' in the search bar and open it. There you will see an overview of all the programs that are up and running on your computer right now. Find the process that's called 'EA', right-click on it and select 'end task'. Then (after scrolling down a bit) find the process called 'EA background service' and again, right-click and select 'end task'. After that, start up the EA app again like you would normally do, and it should work fine now! Hope this works for you, let me know if you have any other problems 🙂

2 Replies

  • noobcrafting's avatar
    noobcrafting
    3 years ago
    @valk-valk-01 This helped after a two day pause, what I noticed was that before launching a window appeared with the words "Connecting to EA app", which with dozens of restarts of the application before that did not appear, only when this window appeared - everything worked. The developers of the application must fix this ASAP.

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