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Re: Error message when trying to purchase an add-on for The Sims 4

The same picture, but when I enter on the kit i don't see a price,i only see not available for purchase.

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @shrooq997 Thanks. Took a look into it, it's due to region differences with the EA App Store. Sadly that is not something we have the ability to change.

  • Hello @EA_Shepard ,

    I keep getting the same error message and I am not from the prohibited regions, and I have tried clearing caches.

    Please help me complete my purchase.

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