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Re: [FIXED] - Unable to Install The Sims 4 after For Rent DLC Pre-Order on EA app

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) ea1dcaa3-ac15-49c7-8bca-9e5d1e0a0e84
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm) 03/11/23 8:20
Summarize your bug Download won't happen. I tried to uninstall and reinstall EA and the Sims4. It says there is a problem with the download and to try again. This is the first time i am experiencing it. I tried all of the recommended things to try and fix it but it didn't work. My other games seem to download just fine. It is just the SIms4.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Tried to download the game
What happens when the bug occurs? "There is a problem with your download - Something went wrong during your download, give us a few minutes and then try again"
What do you expect to see? The game to reinstall and load

Download won't happen. I tried to uninstall and reinstall EA and the Sims4. It says there is a problem with the download and to try again. This is the first time i am experiencing it. I tried all of the recommended things to try and fix it but it didn't work. My other games seem to download just fine. It is just the SIms4.

"There is a problem with your download - Something went wrong during your download, give us a few minutes and then try again"

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