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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
12 months ago

Re: [FIXED] EA app not displaying games in library/store (Region: Serbia or Kosovo)

@Ghost__reaper132 Can you please try clearing the EA app's cache:

  1. Go to the EA app's menu. On Windows, select the three dashes in the far-left corner of the EA app. On macOS, click Help at the top of the screen, then choose App Recovery.
  2. Scroll to Help.
  3. Click App recovery.
  4. Select Clear cache.

4 Replies

  • Ghost__reaper13's avatar
    Ghost__reaper13
    12 months ago

    I have tried it does not work apperantly it works only when I am connected to vpn out of my state

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    12 months ago
    @Ghost__reaper132 Could you please let us know in what region the games are not available for you and what region are you connected to via VPN?
  • Ghost__reaper13's avatar
    Ghost__reaper13
    12 months ago

    They are not working on europe kosovo state I was able to connect to the game through uk and united states vpns

  • YayaBanana's avatar
    YayaBanana
    12 months ago

    Kosovo, but you can't do anything with VPN either. 

    Sent hundreds of error report, restarted, recovered, reinstalled the app, still nada!

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