Re: Game Pass Something went wrong... To continue linking your EA Account

Hello to everyone trying to figure out the “reset password” issue. I found a solution for my specific case, but it may work for you as well.

1.) I did an experiment and tried to login using an old email address. Luckily, I still have access to that old email account so I was able to request a password change. I discovered I already had an EA account from 11 years ago that was linked to my Xbox username.

2.) I unlinked the account and changed the old EA user name to something different than the user name on my Xbox account (i.e. usernameold)

3.) I then logged into my current account using my current gmail address. I was then able to finally change the EA User Name to match my Xbox User Name.

4.) Once that was changed, I was finally able to link the accounts by logging out and then selecting the Xbox icon at the bottom of the login screen.

5.) I then went to the Xbox app and selected the game I wanted to download. This opened the EA desktop app and I was finally able to download the game without issue.

I hope this helps everyone suffering from this issue.

Good luck,

Todd