Re: How to Fix the "You don't have access" Error in EA app - '24
I have subscribe MS Gamepass for some months.
After a recent update for the XBox App, the XBox App change my user account by different user name (under same email address). And since then, the EA play seems to link with the changed XBox account and I cannot play EA games via the MS Gamepass anymore. I cannot open the games I used to play in EA play anymore. Can you help?
for example, when I continue to force xbox app to run FIFA23, it will open the EA play app. After some loading time, a small window pop-up and show "You don't have access. This title may have been downloaded to your device by another user who owns the game . Log in to a different account or restart the app to try again" (see attached screenshot). Certainly I had retry /start for both Xbox/ EA play App sometime but they still cannot solve my problem.
Thanks.