EA Staff (Retired)

Re: I can't download DLCs for BF3 from the EA app

Ho @Rauch105 Can you try to Clear EA App's Cache, then relaunch the client and try again. If you get the same message try to start a download for a different game and see if you get the message again (if not, try going back to BF3).

15 Replies

Rauch105
3 years ago
@EA_Illium I cleared the cache and the same thing happened, i started to download bf4 and it begun without a hitch, i paused it and returned to the dlc and it still gave me the same error.
EA_Illium
EA Staff (Retired)
3 years ago
@Rauch105 Can you share a screenshot of the DLC you're trying to access?

Also I moved our thread to the EA App boards
Rauch105
3 years ago
It isn't just one dlc its all 4 of them (End Game, Aftermath, Armoured Kill, Close Quarters)
Rauch105
3 years ago
@EA_Illium i reinstalled the game thinking that it would fix it but its still happening atm
EA_Illium
EA Staff (Retired)
3 years ago
@Rauch105 Thanks for this information, I am sharing this with the team to be aware of. This may be a BETA issue where running into but if I hear anything I will share it here.
EA_Illium
EA Staff (Retired)
3 years ago
@Rauch105 Once you have a moment can you try to start the download of a different game (you can use apex if you have nothing else to download), let the download get to 10%, then cancel and try to download the DLC again and see if this continue?
Rauch105
3 years ago
@EA_Illium I am away from home and will be back in 5 days and I'll let you know then
EA_Illium
EA Staff (Retired)
3 years ago
@Rauch105 Sounds good, keep us posted, and if your on Vaca hope your having fun!
Rauch105
3 years ago
@EA_Illium I just tried it, got apex to 14% cancled it, the download automatically began and it still gave me that error.
Madiwka4
3 years ago
Same issue here.
N06h1
3 years ago
@Rauch105 hey.. have you fixed the issue? Because I'm faceing same problem as yours ..
Rauch105
3 years ago
@N06h1 Nope
Rauch105
3 years ago
I would like to add that my xbox gamepass subscribtion has ended and i still haven't got a fix by this time
incogTV
3 years ago
Same issue. Please fix
MJnayan
3 years ago
Hey, I'm getting the exact same problem, please someone find a solution