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Rauch105's avatar
Rauch105
4 years ago

I can't download DLCs for BF3 from the EA app

Hello i recently got Xbox Game Pass Ultimate which allowed me to play BF3, but when i downloaded the game and i started to download the dlcs it gave me an error about a hiccup telling me to restart m...
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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Ho @Rauch105 Can you try to Clear EA App's Cache, then relaunch the client and try again. If you get the same message try to start a download for a different game and see if you get the message again (if not, try going back to BF3).

Rauch105's avatar
Rauch105
4 years ago
@EA_Illium I cleared the cache and the same thing happened, i started to download bf4 and it begun without a hitch, i paused it and returned to the dlc and it still gave me the same error.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @Rauch105 Can you share a screenshot of the DLC you're trying to access?

    Also I moved our thread to the EA App boards
    • Rauch105's avatar
      Rauch105
      4 years ago

      It isn't just one dlc its all 4 of them (End Game, Aftermath, Armoured Kill, Close Quarters) 

    • Rauch105's avatar
      Rauch105
      4 years ago
      @EA_Illium i reinstalled the game thinking that it would fix it but its still happening atm
      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        4 years ago
        @Rauch105 Thanks for this information, I am sharing this with the team to be aware of. This may be a BETA issue where running into but if I hear anything I will share it here.

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