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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Re: I'm having issues with payment security code

Hi @AngelLilly13,

I'm sorry for the confusion earlier, it looks like there was a mishap with the system which resulted in my previous message being posted in the wrong thread.

As for your concern: when your $1 verification charges are successful but your actual purchase is not, this often indicates a block on your payment method by your bank, causing the purchase attempt to fail. I would advise you to get in touch with your bank to find out what the issue might be, or consider using a different payment method.

Please note, the $1 verification charges are typically refunded automatically after a certain period. If this doesn't occur, please get in touch with your bank.
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