I'm having issues with payment security code
I'm trying to make a purchase on the EA app, I also tried the website, and it keeps saying that my payment needs to be re-verified. When I click "update", it takes me to a screen and tells me to ente...
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHi @AngelLilly13,
I'm sorry for the confusion earlier, it looks like there was a mishap with the system which resulted in my previous message being posted in the wrong thread.
As for your concern: when your $1 verification charges are successful but your actual purchase is not, this often indicates a block on your payment method by your bank, causing the purchase attempt to fail. I would advise you to get in touch with your bank to find out what the issue might be, or consider using a different payment method.
Please note, the $1 verification charges are typically refunded automatically after a certain period. If this doesn't occur, please get in touch with your bank.
I'm sorry for the confusion earlier, it looks like there was a mishap with the system which resulted in my previous message being posted in the wrong thread.
As for your concern: when your $1 verification charges are successful but your actual purchase is not, this often indicates a block on your payment method by your bank, causing the purchase attempt to fail. I would advise you to get in touch with your bank to find out what the issue might be, or consider using a different payment method.
Please note, the $1 verification charges are typically refunded automatically after a certain period. If this doesn't occur, please get in touch with your bank.
