Re: "low on disk space" or "out of disk space" (EC:10602) error in EA app

I'm having the same issue as everyone else. I need to update The Sims 4 but then the "low on disk space" pops up and it stops updating. This has happened before and EA resolved it but not this time. I have basically deleted all files I don't need nor use, cleared the cache, restarted my computer, and gane and still it says the same thing. "Low on disk space". Please resolve this bug, or whatever it is because this is very stressful, especially when I have invested so much money into The Sims 4.

Thank You.

There is no marked "solution" *snip*

CM edit: language.

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@kav0FF wrote:

There is no marked "solution" *snip*

CM edit: language.

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@kav0FF, there is.

This is not a solution. It just links to a request for an error ID that’s marked as a “solution”. Are there any real suggestions posted as to what to do about this? Error Code EC:10602 on the Steamdeck for BF1 immediately after download. 

Trying to install Battlefield 1 (around 80GB) on D drive where I have other EA games installed. Over 707GB free on D drive however I'm receiving the 'low disk space' message and wont download. See screenshot here: https://ibb.co/6H7pXKY Please advise.

So, I just had this issue and I solved it for myself, I'm not sure if it will be the same for everyone but here goes:

My issue was, the EA App seems to look at the drive it's installed in, regardless of where the game is installed.  I was trying to play Mass Effect 3 (Still am, encountering a separate issue now where it won't recognize my game key...) and it kept telling me I didn't have enough disk space.  I cleared out 180 GB on the drive that Mass Effect 3 was installed on but still got the error no matter what I did.  Finally, I ended up uninstalling the EA App.  It was originally installed on my C drive, which is basically full, so when I reinstalled it, I moved it to the drive Mass Effect was installed on, which had the free 180 GB and the issue went away.

So, TL;DR: Make sure the EA App is installed on a drive that does have plenty of free space.  If it's on a drive that's full, but the game is one a drive with free space, don't trust that it's looking at the correct drive.  Just re-install it on a drive with plenty of free space and it should solve your issue.


Now if anyone knows how to fix this error...


And before you ask, yes I've signed in and no it doesn't let me enter my product key, it just says Origin isn't connected to the internet: